Policies & Governance

Global Innovation Hub is committed to the safety and wellbeing of all children, young people, and vulnerable adults. We ensure all personnel are trained, DBS-checked where required, and understand their duty to report concerns without delay.

These procedures provide clear, practical guidance on how to recognise signs of abuse or neglect, how to respond appropriately, and the correct reporting pathway, including escalation to statutory agencies where required.

Global Innovation Hub has zero tolerance for bullying, harassment, or discriminatory behaviour. This policy applies to all staff, volunteers, trustees, and beneficiaries, and sets out the standards of behaviour expected across all our activities.

We welcome complaints as an opportunity to learn and improve. All complaints are acknowledged within 5 working days and resolved through a clear three-stage process, with the option to escalate to the Charity Commission if required.

All trustees, staff, and volunteers must declare any personal, financial, or professional interests that could influence their decisions. A Register of Interests is maintained and reviewed at every Board meeting.

All financial transactions above £500 require dual trustee authorisation. The Board approves an annual budget, and accounts are independently examined in line with Charity Commission requirements. Full financial records are maintained and publicly reported.

The Board of Trustees has agreed to maintain a minimum free reserve equivalent to three months of core operating costs. Reserves are reviewed at every Board meeting to ensure the charity can meet its obligations and manage unforeseen challenges.

A formal Risk Register is maintained and reviewed at every Board meeting. Risks are rated by likelihood and impact across five categories: governance, financial, operational, safeguarding, and reputational. Mitigation measures are assigned and monitored.

Volunteers are central to our work. We provide clear role descriptions, full induction, appropriate training, and reimbursement of agreed expenses. In return, volunteers are expected to uphold our values, maintain confidentiality, and complete required training.

We comply fully with UK GDPR and the Data Protection Act 2018. Personal data is collected only for specified purposes, stored securely, and deleted when no longer needed. Individuals can request access to, correction, or deletion of their data at any time.

Trustees are unpaid volunteers, but may claim reimbursement for legitimate, pre-agreed expenses incurred in carrying out their trustee duties. All claims must be supported by receipts and approved by a fellow trustee. No personal profit may arise.

This policy governs all use of social media on behalf of Global Innovation Hub CIO, as well as personal use that could affect the charity's reputation. It sets clear standards for respectful, accurate, and safeguarding-aware communication online.

Global Innovation Hub CIO is committed to equality and diversity in all its activities. We will not discriminate on any grounds and actively work to remove barriers to participation for individuals from underrepresented communities.

We are committed to maintaining the highest standards of integrity. This policy enables staff, volunteers, and trustees to raise genuine concerns about illegal activity, mismanagement, or serious misconduct in confidence, without fear of retaliation.