Business Analysis
Learn to identify business needs, analyse processes, and translate requirements into digital solutions that actually work.
Programme Overview
Our Business Analysis programme gives participants a structured introduction to one of the most valuable and in-demand roles in the modern digital economy. Participants learn how to investigate business problems, gather and document requirements, map processes, and communicate recommendations clearly to stakeholders and technical teams. This programme is practical, role-focused, and directly aligned to what employers expect from business analysts across every sector.
Business analysts are the bridge between business needs and technical delivery. They investigate problems, ask the right questions, document requirements, and help organisations make better decisions about technology and processes. This programme covers the full BA lifecycle - from stakeholder engagement and requirements elicitation through to process mapping, data analysis, solution scoping, and agile delivery - using industry-standard tools and frameworks throughout.
Duration
6–10 weeks
Format
Online & In-Person
What You'll Learn
- Business analysis fundamentals: the BA role, responsibilities, and career landscape
- Stakeholder identification, mapping, and engagement strategies
- Requirements elicitation: interviews, workshops, surveys, and observation techniques
- Documenting requirements: user stories, use cases, functional and non-functional specs
- Process mapping and modelling: swimlane diagrams, BPMN, and AS-IS / TO-BE analysis
- Root cause analysis and problem structuring frameworks (fishbone, 5 Whys, SWOT)
- Introduction to agile and waterfall delivery: how BA fits into both methodologies
- Data analysis for business analysts: using spreadsheets and visualisation tools to support decisions
- Solution assessment: cost-benefit analysis, options appraisal, and prioritisation
- Business case writing and presenting recommendations to senior stakeholders
Who Is This For?
This programme was built for people who have been overlooked, left behind, or never shown the door in.
- You're in admin or coordination and want to formalise the analytical work you're already doing
- You're job hunting and want to move into digital delivery roles but don't know how to get in
- You've been unemployed long-term and want skills that are valued across every single sector
- You solve problems at work or in your community every day. You just need the framework and the title.
- You want to be the person who bridges the gap between what a business needs and what tech delivers
Programme Benefits
- Completely free and open to everyone. No prior business or technical experience required.
- Confidence to take on a BA role or business analysis responsibilities in any sector
- A practical toolkit of templates, frameworks, and tools used by working BAs
- Clear understanding of how to translate business needs into deliverable solutions
- Pathway into one of the most transferable and in-demand roles in digital organisations
- Certificate of participation upon completion, supporting job applications and career development
Clear Pathway from Beginner to Job-Ready
This programme is structured across three progressive levels. You start at the beginning and build confidence, skills, and knowledge step by step.
Level 1 - Foundation
What you will cover
- Core concepts and terminology for the discipline
- Setting up your learning environment and tools
- Industry context: why this skill matters in the UK job market
- Guided introductory exercises and confidence building
- Understanding career roles and what employers look for
By the end of this level you will:
- Understand core concepts and career context
- Set up your tools and learning environment
- Build foundational confidence in the discipline
Level 2 - Intermediate
What you will cover
- Core technical skills applied to real-world scenarios
- Hands-on labs and guided practical exercises
- Industry-standard tools and workflows
- Collaborative activities and peer learning activities
- Building a portfolio of practical work
By the end of this level you will:
- Apply technical skills to real scenarios
- Build a portfolio of practical work
- Use industry-standard tools independently
Level 3 - Advanced Pathway
What you will cover
- Advanced techniques and real-world application
- Capstone project demonstrating end-to-end capability
- Industry certifications and further training pathways
- Mentorship, networking, and alumni community support
- Interview preparation and job application support
By the end of this level you will:
- Complete a capstone project
- Prepare for certifications or employment
- Progress into specialist roles or further training
Learning Approach
- Hands-on, practical training using real tools and scenarios
- Beginner-friendly delivery with no jargon or prior experience needed
- Guided labs, exercises, and step-by-step walkthroughs
- Supportive learning environment with peer and mentor access
- Online and in-person options to suit different needs and schedules
- Real-world examples drawn from industry and community contexts
Assessment & Certification
- Short quizzes and knowledge checks at the end of each module
- Practical tasks and mini-projects applied to real scenarios
- Guided reflection activities to consolidate learning
- Peer review and collaborative feedback exercises
- Certificate of Completion issued upon successful programme completion
Participants receive a certificate of completion. We are working towards recognised accreditation through industry and awarding bodies.
Progression Pathways
- Direct employment pathways in the UK digital economy
- Industry-recognised certifications in your specialist area
- Freelance and self-employment opportunities
- Progression to advanced technical programmes
- Mentorship, networking, and alumni community support
Expected Impact
What participants typically experience through this programme
Increased digital confidence and self-belief
Improved employability and job-readiness
Access to further education or training pathways
Reduced digital exclusion for people facing real barriers
Practical, real-world skill development from day one
Recognition of achievement through a certificate of completion
What You Gain
Real, measurable outcomes from Business Analysis. Skills, confidence, and clear pathways forward.
Business analysis fundamentals
the BA role, responsibilities, and career landscape
Outcome 2
Stakeholder identification, mapping, and engagement strategies
Requirements elicitation
interviews, workshops, surveys, and observation techniques
Documenting requirements
user stories, use cases, functional and non-functional specs
Process mapping and modelling
swimlane diagrams, BPMN, and AS-IS / TO-BE analysis
Outcome 6
Root cause analysis and problem structuring frameworks (fishbone, 5 Whys, SWOT)
Introduction to agile and waterfall delivery
how BA fits into both methodologies
Data analysis for business analysts
using spreadsheets and visualisation tools to support decisions
Solution assessment
cost-benefit analysis, options appraisal, and prioritisation
Outcome 10
Business case writing and presenting recommendations to senior stakeholders
Every outcome is tracked and reported, so funders, partners, and participants can see the real difference Business Analysis makes.
Business Analysis
Registration for this programme is not currently open. Get advance notice of the next dates below.
Please email info@globalinnovationhub.org.uk if you would like to be the first to know when we have confirmed the next dates for this course.
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